Question 1

Check-in & Check-out

Accepted Answer

Check-in is possible from 3:00 PM . Check-out is no later than 11:00 AM . Detailed check-in information will be provided to our guests well in advance of their arrival.

Question 2

Stay & Rental Period

Accepted Answer

Our apartments are suitable for short and long-term stays. The minimum stay may vary depending on the apartment and booking period.

Question 3

Cleaning & Laundry

Accepted Answer

The apartments are thoroughly cleaned before arrival. Bed linen and towels are provided. Additional cleaning is available upon request for longer stays.

Question 4

Equipment

Accepted Answer

Single and/or double bedsFast and stable Wi-FiFully equipped kitchen with coffee machineCooking utensils, dishes and basic supplies (e.g. salt, pepper, spices)Clean and well-maintained premises

Question 5

Parking & Arrival

Accepted Answer

Parking options vary depending on the location. Guests will receive information about arrival and parking with their booking confirmation.

Question 6

House rules

Accepted Answer

Our apartments are non-smoking. Please observe quiet hours between 10:00 PM and 7:00 AM.

Question 7

Pets

Accepted Answer

Pets are only allowed after prior agreement and approval.

Question 8

Corporate clients & fitters

Accepted Answer

For corporate clients, fitters and project staff, we offer flexible rental periods, transparent conditions and uncomplicated processing.

Question 9

Invoice & Payment

Accepted Answer

Invoices can be issued in the company name. Payment is made according to the agreed booking conditions.

Question 10

Stornierungsbedingungen

Accepted Answer

Eine Stornierung ist bis 14 Tage vor Check-in möglich. Bei einer Stornierung zwischen 14 und 7 Tagen vor Check-in fallen 50 % Stornierungskosten an. Ab 7 Tagen vor Check-in ist keine Stornierung mehr möglich.

Question 11

Contact

Accepted Answer

If you have any questions before or during your stay, please feel free to contact us. You will receive the relevant contact details with your booking confirmation.

FAQ